Data Protection Policy

bazji's Privacy Policy

Your personal information is completely safe with us. This policy explains in detail how bazji collects, uses, and protects your data.

Last Updated: January 2026

This privacy policy applies to users of the bazji platform. When you use bazji's website, services, or any digital channel, you are considered to have agreed to the terms of this policy. Please read the full policy carefully.

Section 1

Introduction and Applicability

bazji ("we", "our", or "platform") places the highest priority on its users' privacy. This privacy policy describes what types of information we collect, how that information is used, and what steps we take to protect your data.

This policy applies to the following:

All persons who visit the bazji website (bazji.lat).
Registered members who have created a bazji account.
Any person who participates in our services, promotions, or support.
Users of our mobile or web applications.

This policy may be updated from time to time. You are advised to check it regularly. For significant changes, we will notify you by email.

Section 2

What Information We Collect

bazji collects various types of information that help us provide and improve our services. The information collected is as follows:

2.1 Information Provided Directly

When you register or contact us, you voluntarily provide the following information:

Full name and date of birth (for age verification — minimum 21 years).
Email address and contact information.
National ID card or passport details (for identity verification).
Financial transaction information — bKash, Nagad, or Rocket account numbers.
Account password (stored in encrypted form).

2.2 Automatically Collected Information

Some information is collected automatically while you use our platform:

IP address and device identification information.
Browser type, operating system, and screen resolution.
Website visit time, session duration, and navigation patterns.
Cookie and local storage data.
Referral source and landing page information.

2.3 Transaction and Gaming Information

We store information related to your account activity:

Deposit and withdrawal history and amounts.
Game play history, bet amounts, and results.
Bonus claims and promotional activity records.
Customer service communication logs.

Section 3

Purpose of Using Information

bazji uses collected information only for lawful and specific purposes. Your information is never sold to third parties. The main purposes for using information are as follows:

3.1 Service Provision and Operation

To create, verify, and manage accounts.
To process financial transactions (deposits and withdrawals).
To provide gaming services without interruption.
To manage bonuses and promotions.

3.2 Security and Protection

To detect and prevent fraud, scams, and illegal activity.
To ensure account security.
To comply with anti-money laundering (AML) and Know Your Customer (KYC) guidelines.
To carry out age verification (confirming 21+).

3.3 Improvement and Personalization

To improve the platform and user experience.
To suggest games or promotions based on your preferences.
To apply responsible gaming policies.

3.4 Communication

To send important account-related notifications.
To respond to customer service requests.
To inform you of promotional offers and bonuses, subject to your consent.

Section 4

Information Sharing and Disclosure

bazji does not sell your personal information to any third party. However, information may be shared with the following parties in specific circumstances:

4.1 Service Partners

Game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.) and payment processors (bKash, Nagad, Rocket) receive access to the minimum information necessary to operate our services. These partners are required to comply with our strict privacy standards.

4.2 Legal Obligations

We may disclose information when required to comply with a lawful order or directive from a competent court, government authority, or regulatory body. In such cases, we will disclose only the information requested, nothing more.

4.3 Fraud Prevention

Limited information may be shared with specialized security services to detect and prevent fraudulent activity.

We never share your complete financial information, password, or sensitive personal data for marketing or advertising purposes.

Section 5

Data Security Measures

bazji uses advanced, industry-standard security technologies and practices to protect your information. Our security measures include:

SSL/TLS Encryption: All data transmission between your browser and our servers is protected by 256-bit SSL encryption.
Data Encryption: Sensitive information (passwords, financial details) is stored in encrypted form and can never be read in plain text.
Access Control: Strict role-based access control — only authorized staff can access the information they need.
Firewall and IDS: Servers are protected by advanced firewalls and intrusion detection systems.
Regular Security Audits: Regular security testing and penetration testing are conducted by third parties.
Two-Factor Authentication: Two-factor authentication (2FA) is available to enhance account security.

Although we apply the highest security measures, no method on the internet is 100% secure. However, we continuously work to improve our security.

Section 6

Cookie Policy

The bazji website uses cookies. Cookies are small data files stored on your device that help us improve our services.

6.1 Essential Cookies

These cookies are necessary for the basic functionality of the website. They are used to manage sessions, maintain login status, and ensure security. These cookies cannot be disabled.

6.2 Functionality Cookies

These cookies are used to remember your preferences (language, display settings). They make your browsing experience easier and more enjoyable.

6.3 Analytics Cookies

These cookies are used to analyze website usage statistics and improve services. All analytics data is processed anonymously.

You can control cookies through your browser settings. However, disabling essential cookies may prevent some features of the website from working properly.

Section 7

Data Retention Period

bazji retains your information only for as long as it is necessary for the stated purpose or legally required. The data retention guidelines are as follows:

Active Account Information: All information is retained for as long as your account remains active.
Financial Transaction Records: Retained for a specified period after account closure in accordance with legal and regulatory requirements.
KYC Information: Verified identity information is retained in accordance with applicable regulations.
Inactive Accounts: Information from inactive accounts is securely deleted after a defined period (unless there is a legal obligation to retain it).
Log Files: Security logs are retained for a limited period.

After the retention period ends, information is securely deleted or anonymized so that you can no longer be identified.

Section 8

Your Rights

As a bazji user, you have the following rights regarding your own information:

8.1 Right of Access

You have the right to know what information we hold about you and to receive a copy of that information. To make this request, please contact our support team.

8.2 Right to Rectification

If there is any incorrect or incomplete information in your account, you may request that it be corrected or updated. Re-verification of identity may be required for certain changes.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, it may not always be possible to delete all information due to legal obligations.

8.4 Right to Restrict Processing

In certain cases, you may request that the processing of your information be restricted. Following such a request, we will use your information only for storage and establishing legal claims.

8.5 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you may opt out at any time. However, important account-related messages will continue to be sent.

To exercise any of your rights or if you have questions, contact us via our 24/7 live chat or email. We will process your request in a timely manner.

Section 9

Protection of Minors

bazji provides services only to persons aged 21 or older. We do not knowingly collect any information from minors or provide services to them.

Age verification during registration is mandatory.
Age confirmation documents are required during the KYC process.
In suspicious cases, accounts are suspended immediately.
If we become aware that information about a minor has been collected, that information will be deleted immediately.

If you believe a minor is using our platform, please notify our support team immediately.

Section 10

International Data Transfer

bazji primarily provides services for the Bangladesh market. Our servers and data processing facilities may be located in various places. Whenever international data transfers occur, we ensure that:

Adequate data protection measures exist in the receiving country.
Appropriate contractual safeguards are in place.
Transfers are limited solely to the purposes described in this policy.
All international partners are required to comply with our privacy standards.

Section 11

Policy Changes

bazji may update this privacy policy from time to time. The method of notifying users will depend on the nature of the change, as follows:

Major changes: Email notification and a prominent announcement on the website.
Minor changes: Updating the "Last Updated" date at the top of this page.
If you continue to use the site after a change, you will be considered to have accepted the new policy.

We recommend that you visit this page regularly to stay up to date with the latest policy.

Section 12

Contact & Complaints

If you have any questions, comments, or complaints about this privacy policy, please get in touch with us. Our data protection team will handle your request with proper attention and in a timely manner.

Privacy Email

[email protected]

Live chat support

24/7 support available in Bengali

Response Time

Usually within 24 hours

Your privacy rights are very important to us. We take every complaint and request seriously and provide resolution with full transparency.