bazji Terms and Conditions

General Terms

bazji ("we", "us", "platform") operates an online cricket betting and casino service for users in Bangladesh. These terms and conditions ("Terms") apply to bazji's website, mobile version, and all related services.

By registering on bazji or by starting to use the platform, you will be considered to have fully read, understood, and agreed to these terms. If you do not agree with these terms, please refrain from using the platform.

These terms may be updated from time to time. If you continue using the platform after any changes take effect, you will be considered to have agreed to the updated terms. For significant changes, we will make an effort to send a notification to your registered email.

Eligibility and Registration

The following eligibility requirements must be met to open an account and use the services on bazji:

• You must be 21 years of age or older — this platform is for users aged 21 and above only.
• You must provide accurate and truthful personal information.
• You must have a valid and active mobile number and email address.
• Each individual may open only one account. Operating multiple accounts under the same identity is strictly prohibited.
• Opening an account on behalf of a corporate entity or third party is not permitted.

Identity Verification (KYC)

bazji reserves the right to verify your identity at any time. A copy of your National ID (NID), passport, or driving licence may be requested for identity verification. KYC verification may need to be completed before withdrawals are processed. Providing false or incomplete information may result in account suspension or termination.

Account Management

Keeping your account secure is entirely your responsibility. Please keep the following in mind:

• Never share your username and password with anyone else.
• You are responsible for all activities carried out through your account.
• If you suspect unauthorised access to your account, contact us immediately.
• Change your password regularly and use a strong password.
• If you log in on a public device, make sure you log out.

Account Deactivation

If there is no activity for 180 consecutive days, the account may be marked as inactive. The balance of an inactive account will be preserved, and the account can be reactivated by logging in again.

Financial Transactions

Deposits

bKash, Nagad, and Rocket can be used to deposit funds on bazji. The minimum deposit amount is ৳300 (per method). Deposited funds are generally credited to the account instantly. If there is a delay due to a technical issue, please notify the support team.

Withdrawals

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 30 minutes to 3 hours. The following conditions apply when making a withdrawal:

• Withdrawals can only be made using the same method that was used for the deposit.
• Withdrawal processing may be delayed until the wagering requirements of any active bonus have been met.
• Withdrawals may be placed on hold if KYC verification has not been completed.
• Withdrawals may be reviewed if any suspicious activity is detected.

Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not supported.

Bonuses and Promotions

bazji offers various promotional offers. Specific terms and conditions apply to each offer.

Welcome Bonus

New members will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 15x (bonus + deposit amount). For example, depositing ৳1,000 will give you a ৳2,000 bonus, and you will need to wager 15 times the total of ৳3,000 — that is ৳45,000 — before making a withdrawal.

General Bonus Terms

• The wagering requirement must be met within the specified time from the date the bonus is credited.
• Another bonus cannot be activated while one bonus is already active.
• Winnings earned from a bonus may be withdrawable up to a specified maximum limit.
• bazji reserves the right to change or cancel any promotion.
• Claiming multiple bonuses from the same household or IP address is prohibited.
• If bonus abuse is detected, the account may be suspended.

Betting and Gaming Rules

All games and sports betting on bazji are governed by the following general rules:

• Each game or bet has its own specific rules, which can be found on the relevant page.
• If a game or bet is left incomplete due to a technical error, bazji will make a decision after carrying out an appropriate investigation.
• bazji reserves the right to cancel any reward or winnings awarded on the basis of a software error or incorrect information.
• In the case of cricket, football, or other sports betting, if a match is cancelled or rescheduled, the related bet will be cancelled and the funds will be refunded.

Live Betting

bazji is not responsible for any losses arising from internet connection issues during live betting. Live odds are variable and may change before a bet is confirmed.

Prohibited Activities

The following activities are strictly prohibited on the bazji platform, and any violation will result in immediate account closure:

• Money laundering or conducting transactions using funds from illegal sources.
• Participating in games or betting using bots, automated software, or artificial intelligence.
• Abusing bonuses using multiple accounts.
• Intentionally exploiting any software vulnerability or bug on the platform.
• Colluding with other users or forming a syndicate.
• Fraudulently bypassing the identity verification process using false or altered documents.
• Attempting to gain unauthorised access to other users' accounts.
• Running harmful campaigns against the platform or spreading false information.

In the event of any of the above violations, bazji reserves the right to close the account without notice, confiscate the balance, and take legal action.

VIP Program

bazji's VIP program has four tiers, each offering a weekly cashback benefit:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.5% weekly cashback.
• Gold: up to 0.8% weekly cashback.
• Platinum: up to 1.0% weekly cashback.

Advancement to a VIP tier depends on your activity and participation on the platform. Along with moving to a higher tier, you gain access to special benefits, priority support, and exclusive promotions. Visit the VIP page to learn more about VIP benefits. bazji reserves the right to change the terms of the VIP program.

Responsible Gaming

bazji firmly believes in responsible gaming. We want our platform to be a safe place for fun and entertainment, not a source of addiction.

• Only play with money you can afford to lose.
• Do not treat gaming as a source of income.
• You can set your own deposit limits, session limits, or cooling-off period.
• Contact support for the self-exclusion feature.
• If you notice any signs of a gaming problem, seek professional help.

Visit our Responsible Gaming page for detailed guidance on responsible gaming.

Dispute Resolution

In the event of any dispute or complaint, please follow the process below:

Step 1: Contact Support

For any issue or dispute, first contact us via our 24/7 live chat support or by email. Our support team will assist you in Bengali. Email: [email protected]

Step 2: Formal Complaint

If the matter is not resolved through live chat, email a detailed description of the incident, along with the date, time, and relevant transaction ID, to file a formal complaint. We will review your complaint within working days.

bazji's decision will be considered final and binding, though we always strive to resolve disputes in a fair and transparent manner.

Limitation of Liability

bazji is not liable for any loss arising from the following circumstances:

• Loss caused by internet disconnection or network issues.
• Delays caused by errors in third-party software or payment gateways.
• Unforeseen technical disruptions, server downtime, or maintenance periods.
• Natural disasters, government orders, or other events beyond our control.
• Losses caused by the user's own negligence or provision of incorrect information.

bazji is not liable for any indirect, incidental, or consequential losses. Our total liability will not exceed the value of the relevant transaction under any circumstances.

Changes & Termination

Changes to Terms

bazji reserves the right to change, amend, or update these terms and conditions at any time. After any changes, the latest version published on the website will apply. For significant changes, we will attempt to send a notification to the registered email address.

Account Termination

You may request to close your account at any time by contacting our support team. Please withdraw any available balance before closing your account. In the event of a breach of terms, bazji reserves the right to close an account without notice.

Applicable Law

These terms and conditions and your relationship with bazji will be governed by applicable law. In the event of any dispute, both parties will first attempt to resolve it through discussion.